Journey.
Knowledge.
Growth.
Transform business knowledge into competitive advantage through goal-oriented strategies that improve knowledge sharing and information workflows within your organization.
Is critical knowledge walking out the door with employee turnover or retirement? Are you questioning if training is the right answer? Are employees and customers less engaged than you know they can be?
Capture and leverage your most valuable asset — knowledge.
You know that high employee and customer turnover can have a significant impact on your bottom line. Not only does it result in a direct monetary impact, but it can also have a long-term IP cost that can be devastating to your organization's success. That's where I come in. As a Knowledge and Learning Experience Advisor, I can help you develop and implement strategies to increase engagement, mitigate knowledge loss, and improve overall business performance.
Hi I'm Julie Gillespie.
With 10 years of combined experience, an MBA in Information Systems and Knowledge Management, and certifications in Instructional Design, eLearning Development, and Customer Success, I work with you and your teams to analyze your business needs, identify areas for performance improvement, and ideate sustainable solutions that align with your business goals.
“Do you need help in developing complex Knowledge Management solutions, from thought to finish?
Call Julie.”
— Giovanni Piazza, Takeda
“Julie Gillespie is one of the best instructional designers I have worked with.”
— Julie Noonan, Julie Noonan Consulting LLC
“Julie’s broad range of design and development skills rescued several of our projects.”
— Steve Brooks, Public Partnerships
My Mission is simple
Identify the root cause(s) of your knowledge retention and engagement issues, ideate and design holistic solutions, and implement with sustainability in mind.
As an example, consider your customers. You would not size up solutions for your customers without considering the interconnectivity of the customer service/success, marketing, product, sales, finance, and IT teams. Plus without buy-in from the whole ecosystem, both opportunities and threats can be missed when developing solutions.
My goal is to facilitate the process with you and your team to develop solutions that are within your scope to implement and support long-term! Your team should have ownership and accountability over the solutions we implement.
The process and strategies we develop are holistic because any solution is doomed without cross-departmental support.
The longevity of a strategy is dependent on its flexibility.
I endeavor to craft evergreen solutions and we will design solutions with growth and sustainability in mind.